Mandarin Call Center

Why Mandarin
Who We Are
What We Do
Where We Can Take You

Why Mandarin

The Chinese population is a highly promising target market for any business wanting to solidify its presence in Asia. In order to provide a better communication platform for your Chinese customers, you need to engage with them in their native tongue. By outsourcing to Mandarin Call Center, you remove barriers that prevent you from engaging with this major demographic.

Standard Chinese or Mandarin is the official language of People’s Republic of China and Taiwan. It’s also one of the four official Singaporean languages. The language is also used by Chinese communities in many parts of the world. Equipping your business with customer support in the Mandarin language can therefore open doors for vast business opportunities.

Who We Are

Mandarin Call Center is a bilingual outsourcing firm that offers voice and non-voice services in Mandarin. We are based in one of world’s top outsourcing destinations, the Philippines. We guarantee our clients excellent outsourcing experience by making sure that their business needs are matched with the best outsourcing solutions.

We are known for employing stringent recruitment, training, and quality assurance measures to make sure that our clients get the best customer service or technical support workforce. Our bilingual call center agents are native Mandarin speakers. They are also required to undergo language and culture training to make sure they can effectively communicate with Chinese customers.

What We Do

Mandarin Call Center can become your partner in engaging with your Chinese customers better. We offer customer service and technical support solutions that are designed to give your Mandarin-speaking clients a unique customer experience.

Our Mandarin call center agents undergo language and culture training programs. At present, we offer bilingual customer support services using any of these channels: phone, live chat, and email.

Where We Can Take You

With China being an economic superpower and with the presence of Chinese communities in almost every country, the Mandarin language can be your tool in increasing your market base’s scope. We can help you provide stronger communication channels with the use of globally competitive services.

Through our Mandarin call center services, you can boost customer satisfaction and loyalty, which are the prerequisites to business longevity and success. Allow us to take care of your ancillary services so that you can shift your focus on your core operations, including marketing and business expansion planning.