The winning features of a Philippine-based Mandarin call center

It makes sense that if your business wants to connect better with your growing Chinese customer base, your call center services should be outsourced to a region with a good number of Mandarin speakers. Selecting your outsourcing destination must, however, should not only be based on the size of the population that speaks the language. Other than gathering enough Mandarin call center representatives, you also need to consider the destination’s reputation and experience in the bilingual call center outsourcing industry.

Read more