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Month: July 2016

corporate-training-lecture
July 28, 2016July 28, 2016 | admin

5 Call center training methods that enhance customer service

With proper training, bilingual agents can place themselves at the forefront of your customer service. As the ones primarily tasked to handle clients’ issues and concerns, they possess the power to foster customer satisfaction and influence engagement. On a larger scale, these achievements can push your business to a state of dynamic growth. Read more

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Mandarin Call Center is an outsourcing firm that offers voice and non-voice customer support solutions to businesses with Mandarin-speaking consumers. With almost a billion people speaking this language and its varieties all over the world, our company aims to serve as the bridge that connects your business to the highly lucrative Mandarin-speaking demographic. Read More

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