Mandarin Call Center is an outsourcing firm that offers voice and non-voice customer support solutions to businesses with Mandarin-speaking consumers. With almost a billion people speaking this language and its varieties all over the world, our company aims to serve as the bridge that connects your business to the highly lucrative Mandarin-speaking demographic.
Our American founders established Mandarin Call Center in 2006 before moving operations from San Carlos, California to our present facilities in Makati City, Philippines. The move paved way for expansion, as we are now an all-encompassing outsourcing firm that grew from a humble telemarketing startup. We owe much of our success to the Philippines’ culturally diverse and well-educated workforce where we source bilinguals and native-speaking professionals who could converse with fellow Mandarin speakers without contextual restrictions.
Providing inbound and outbound customer support solutions in three channels –phone, email, and live chat–our Mandarin-based solutions guarantee accessibility and incessant communication between your brand and your customers. We deliver services following industry benchmarks and international standards for BPO recruitment, management, and training.
Let Mandarin Call Center put your brand among the trusted names in your industry by helping you reach to your market in the language that they prefer best.